Operations Manager
Ref: 2024-67076
Job Information
Division:
Elior Support Services
Advert Closing Date:
13/10/2024
Contractual Hours:Full-time
Location:Stratford, E15 1AN
Working Environment
We are looking for a talented Operations Manager to join our dynamic team!
This role sits within our Hospitals division, catering for visitors and NHS teams. Taking care of some of the most renowned hospitals in the country, we know that healthy, nutritional food is critical to patient recovery. Distinguished by our warmth of service, our focus is always customer first, which is why nutrition is at the heart of everything we do.
Do you have experience managing multiple sites within a retail environment? We want to hear from you!
Job Description
To be successful for the Operations Manager position, you must have relevant catering experience and must have a background of multi-site management, managing clients and leading diverse internal teams, including General Managers
You will have a comprehensive support network to help you in your role, which, combined with your commercial awareness, you will use to drive continuous growth. The role is field-based, so you will be prepared to travel around the London regions as required.
Reporting directly to the Operations Director, you will oversee a portfolio of seven renowned and iconic hospitals in Central London and the surrounding areas.
Key Responsibilities:
- Leading and coaching site managers and service champions within your patch
- Creating a platform for financial growth
- Excellent cost control
- Innovative menu planning with specified budgets
- Overseeing site management within your area of responsibility
- Recruiting and developing high calibre of site managers
- Building internal and external relationships
- Regular liaison with clients
Working Pattern: 37.5 hours per week
Skills and Experience
In this role:
- Proven experience in contract catering within a field-based role
- You must have recent Multi-site management
- Experience within a retail environment is key
- Leadership qualities, inspiring and motivating a large, diverse team
- Confidence with numbers
- Profit and loss management
- Experience within a similar sector is desirable
If this role excites you, then we want to hear from you!
Benefits
At Elior, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts.
We offer a salary of up to £55,000 plus a 15% performance-related bonus and company car/allowance
FREE On-Site Lunches: Enjoy complimentary lunches, saving you time & money while ensuring you stay nourished & energised throughout the day.
Support Your Way of Life:
- Flexible Working: We offer full-time & part-time roles, with varying shift patterns across the business. Allowing colleagues the flexibility to balance their personal & professional commitments
- Hybrid Working Model: Collaborate & innovate in the office three days a week while enjoying focused work-from-home days
- Holiday Allowance: Relax & recharge with 33 days of holiday (including bank holidays)
- Additional Holiday Purchase Option: Customise your time off by purchasing extra holidays
- Family Leave: Prioritise family commitments with flexible leave options
- Paid Charity Leave: Make a positive impact with two additional paid days for charity work
Big Enough for Growth, Small Enough to Connect:
- Opportunities for career progression while developing a close-knit community
Supporting You Through Life’s Ups & Downs:
- Access mental health support & comprehensive wellbeing benefits
Keeping Finances & Wellbeing in Mind:
- Life assurance, workplace pension schemes, discounts, cashback, entertainment, leisure discounts, & a cycle to work scheme
Why it’s Great to Work for Us
Elior is a multi-award-winning people business and one of the UK’s leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including:
- Workplaces & Office Space
- Sporting Venues & Stadiums
- Attraction & Heritage Sites
- Public Sector & Defence
- Health, Care & Hospitals
- Schools, Colleges & Universities
Along with our purpose of enriching lives everywhere, every day, we’re committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled.
That’s why 85% of colleagues tell us how proud they are to work for us!
About Us
Our offices are based in London and Macclesfield, linked via good public transport routes. We offer comprehensive learning & development opportunities, and an engaging work atmosphere. They are sociable and open spaces with fantastic restaurant / catering facilities. Lunch subsidies / free refreshments and snacks are offered.
At Elior we're enriching lives, everywhere, every day. Feeding children in schools, loved ones in hospitals and care homes, sports fans in stadiums, visitors in heritage sites and teams in the workplace.
We are a multi-award-winning global player in the hospitality sector, founded in 1991 with over 105,000 colleagues worldwide, serving over 4 million guests every day. In the UK, our dedicated team serve our customers across 1200 locations.
Because of our success and stability, we can offer you excellent career opportunities where you will be nurtured and supported to fulfil your potential. We are renowned for looking after our people, with 87% of our colleagues feeling proud to work with us, and we are committed to delivering delicious and healthy food, which is ethically sourced.
And we're committed to looking after the planet, supporting the community, cutting food waste and supporting wellbeing. We've lots to shout about with our strong and united approach in tackling many important global sustainability issues.
Interested? Click the ‘Apply for this role’ button at the top of this advert.
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