Hospitality Manager
Ref: 2024-60887
Job Information
Advert Closing Date:
12/05/2024
Contractual Hours:Full-time
Location:Wimbledon, SW17 0NR
Working Environment
We have an exciting opportunity for an experienced Hospitality leader to come and join our team in the role of Hospitality Manager at AFC Wimbledon!
This role sits within our Stadia division, catering for fans and visitors at prestigious stadiums across the UK. With matchdays, concerts, conferences, and banquets to be catered for, our specialist teams are experts in adapting to our client's needs with locally sourced seasonal menu's. At the heart of the matchday experience, we bring choice, quality, and value for money to some of the prestigious sports venues.
Job Description
As a Hospitality Manager you will lead Heads of Departments to ensure proactive management of teams on site as well as accountable for recruiting, inducting, training and supporting staff to deliver an efficient, high quality service to Elior UK, our customer and clients.
Responsibilities:
- Overall responsable for all matchday hospitality and non-matchday delivery.
- Motivating and managing a team
- Controlling and managing a budget
- Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence
- Accountable for COSHH, Food Safety, H&S, legal regulations, environmental policies and duty of care to customers and colleagues
Working Pattern: 5 days out of 7
Skills and Experience
In this role:
- Proven experience of successfully managing a team
- Genuine interest in customer service excellence
- A strong team player, highly confident and positive
- Self-motivated and able to work well unsupervised
- Previous experience within catering desirable
Benefits
At Elior, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts.
FREE On-Site Lunches: Enjoy complimentary lunches, saving you time & money while ensuring you stay nourished & energised throughout the day.
Support Your Way of Life:
- Flexible Working: We offer full-time & part-time roles, with varying shift patterns across the business. Allowing colleagues the flexibility to balance their personal & professional commitments
- Relax & recharge with 28 days holiday, increasing to 31 days after two years service
- Family Leave: Prioritise family commitments with flexible leave options
- Paid Charity Leave: Make a positive impact with two additional paid days for charity work
Big Enough for Growth, Small Enough to Connect:
- Opportunities for career progression while developing a close-knit community
Supporting You Through Life’s Ups & Downs:
- Access mental health support & comprehensive wellbeing benefits
Keeping Finances & Wellbeing in Mind:
- Life assurance, workplace pension schemes, discounts, cashback, entertainment, leisure discounts, & a cycle-to-work scheme
Why it’s Great to Work for Us
Elior is a multi-award-winning people business and one of the UK’s leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including:
- Workplaces & Office Space
- Sporting Venues & Stadiums
- Attraction & Heritage Sites
- Public Sector & Defence
- Health, Care & Hospitals
- Schools, Colleges & Universities
Along with our purpose of enriching lives everywhere, every day, we’re committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled.
That’s why 85% of colleagues tell us how proud they are to work for us!
About Us
At Elior we're enriching lives, everywhere, every day. Feeding children in schools, loved ones in hospitals and care homes, sports fans in stadiums, visitors in heritage sites and teams in the workplace.
We are a multi-award-winning global player in the hospitality sector, founded in 1991 with over 105,000 colleagues worldwide, serving over 4 million guests every day. In the UK, our dedicated team serve our customers across 1200 locations.
Because of our success and stability, we can offer you excellent career opportunities where you will be nurtured and supported to fulfil your potential. We are renowned for looking after our people, with 87% of our colleagues feeling proud to work with us, and we are committed to delivering delicious and healthy food, which is ethically sourced.
And we're committed to looking after the planet, supporting the community, cutting food waste and supporting wellbeing. We've lots to shout about with our strong and united approach in tackling many important global sustainability issues.
This role sits within our stadia division, catering for fans and visitors at prestigious stadiums across the UK. With matchdays, concerts, conferences, and banquets to be catered for, our specialist teams are experts in adapting to our client's needs with locally sourced seasonal menu's. At the heart of the matchday experience, we bring choice, quality, and value for money to some of the most prestigious sports venues across the UK.
Interested? Click the ‘Apply for this role’ button at the top of this advert.
Je crée mon espace Collaborateur